MostNew update time：2023Year9Moon
Yiwu tikar trading co., ltd.（“Tika electrical appliances”Or“Us”）Understand the importance of personal information to you，We will do our utmost to protect the security of your personal information。Book《Privacy policy》（Hereinafter or for short“This policy”）Applicable to display this privacy policy、Or tika electrical products linked to this privacy policy、Serve。We will explain to you the purposes for which our products and services collect and use your personal information through this policy、Mode and scope，Your rights regarding your personal information，And explain to you the security measures we take to protect our information security。
This policy tells you how we collect、Use、Storage、Sharing and transferring your personal information，And the access we provide you with、Renew、Ways to delete and protect your personal information。However, this policy may not cover all possible data processing scenarios。Information regarding the collection of product or service-specific data may be set forth by tika electric in a special privacy notice or supplementary notice issued by the particular product or service，Or published in a notification provided at the time of data collection。
Please before using the products or services we offer，Read this policy carefully，Learn about our practices for customer personal information protection。
This privacy policy helps you understand the following：
One、Personal information we process
Two、The purpose and basis for our processing of personal information
Three、How we store your personal information
Four、How we delegate processing、Share、Transfer、Public disclosure of your personal information
Five、How we protect your personal information
Six、Your rights regarding your personal information
Seven、How we protect the personal information of minors
Eight、How do we use Cookies And similar techniques
Nine、Third-party service providers and their services
Ten、How your personal information is transferred across borders
Eleven、How this policy is updated
Twelve、How to contact us
One、Personal information we process
Personal information refers to all kinds of information recorded electronically or otherwise relating to an identified or identifiable natural person，Excluding anonymized information。Personal information will be used in your use of our products、Services or websites，Or directly or indirectly collected by us when interacting with us。As required by laws and regulations，Follow legal、Justifiable、The principles of necessity and good faith，Collect only personal information necessary to achieve product functionality，And only use the information collected for the express purposes。The personal information we process mainly includes：
1. Information you provide unsolicited when using our products or services
（1）When you register or use our products or services，Nicknames filled in or uploaded actively、Mobile phone number、
Email Wait for account information；
（2）The name you submit when using our customer service or after-sales service、Telephone、Email、Product letter
Interest、Fault description and other information；
Some of our specific services may require you to provide specific personal information to achieve relevant functions。If you
Choose not to provide this type of information，Will not affect your use of other features in the products or services。
2. Information collected during your use of a product or service
To safeguard the security of our products and services and user accounts，Provide better products and services and improve user experience，Before you use the related products or services（Included when you use the enterprise/Use of related products or services by accounts under the name of the organization）In the process of，We collect some of your device information，And information about how you and your devices interact with our products and services;，Include：
（1）Equipment information：Such as device attribute information（For example, your hardware model、Operating system version、Device configuration、SoleDevice identifier、International mobile device identity code IMEI、Network device hardware address MAC、Advertisement identifier IDFA），Device location information（If passed GPS、Bluetooth or WIFI Position information obtained by the signal）、Device connection information（Type of browser、Telecom operator、Language used）And device status information（Such as device sensor data，Application installation list）。For information collected from your various devices，We may correlate them，So that we can provide you with consistent service on these devices。We may associate your device information or phone number with your service account。
（2）Log information and operation records：For example, your use of our products or services、The behavior of your account after logging in（Including changing passwords、Modify the bound mobile phone number、E-mail address、Record of complaint）、Search query terms entered through the service、Event information for software（If restarted、Upgrade、Error、Collapse）、IP Address、Of the accessed service URL、Type of browser and language used、Download information about installing or using mobile apps and software、Information communicated with the messaging software and the date of access to the service、Time、Duration、Browse information。
（3）Subscription：With your express authorization to subscribe to our services，We will collect relevant information to provide you with personalized products or services，Such as by mail、Short message、Send advertisements to you by phone or otherwise、Promotional information、Brand information or questionnaires, etc。If you do not wish to receive such information，Available by mail(services@chint.com) Contact us unsubscribe，We will promptly cancel the personalized message push to you。
（4）Other relevant information：To help you better use our products or services，We may collect relevant information with your express authorization。For example，When you turn on some personalized products or services，We will also record some personal information when you visit tika electrics related products or services through the information collection function of our products or websites，To provide you with such personalized products or services；If you do not provide such information，You may not be able to use our relevant personalized products or services properly。
3. Information obtained from third parties
Where permitted by law，Based on your authorization，In order to provide you with a better service，To meet your individual needs，We may receive information from our affiliates or partners（Such as third-party media organizations、Third-party market research institutions and advertising service providers）Receive your personal information or other information。
To provide you with our recruitment services，You may need to report to a third partyMOKARecruitment platforms upload your resume，We will receive from a third partyMOKAYour resume information will be accepted at the recruitment platform。
Two、The purpose and basis for our processing of personal information
1. Tika electric processes your personal information for specific purposes，And only processing personal information specific to the fulfilment of that purpose。Based on our relationship with you and the products and services we provide，We may use your personal information for the following purposes：
(1）To provide you with products and services;；
(2）To meet your individual needs；
(3）Invite you to take a survey about our services；
(4）Improve our services to give you a better user experience;
(5）Other uses with your consent。
2. Pursuant to relevant laws and regulations，In the following cases，We may collect and process personal information about you without requiring your authorized consent：
(1)Necessary for the performance of our statutory obligations or duties；
(2)For entering into、Necessary to perform a contract to which you are a party；
(3)In response to public health emergencies，Or necessary for the protection of the life, health and property of natural persons in an emergency；
(4)Handle personal information disclosed by you or otherwise legally disclosed within a reasonable scope in accordance with the law；
(5）Other circumstances prescribed by laws and regulations。
Three、How we store your personal information
The personal information we collect is retained for the period necessary to achieve the purposes for which it was collected as described in this privacy policyMostShort time，Unless a longer retention period is required by law or regulation。Beyond the above retention period，We will delete or anonymize your personal information。
When we cease to operate some or all of our products or services for exceptional reasons，We will promptly inform you and stop the collection and processing of personal information for related products or services，At the same time, we will delete or anonymize the personal information we hold related to such products or services，Unless otherwise provided by laws and regulations。
Four、How we delegate processing、Share、Transfer、Public disclosure of your personal information
1.Delegated processing
Some specific modules or functions in this business function are provided by external vendors。For example, we engage service providers to assist us in providing customer support。
Companies to whom we have entrusted the processing of personal information、Organizations and individuals，We will sign a strict confidentiality agreement with them，Ask them to follow our requirements、This personal information protection policy and any other relevant confidentiality and security measures to handle personal information。
2.Share
If necessary for the business，We may share your personal information within tika electric，In order to provide you with timely service；We will not cooperate with any company other than tika electric and all of its industrial companies、Organizations and individuals share your personal information，Except with your express consent。Except for the following：
(1) Necessary for the performance of our statutory obligations or duties；
(2) For entering into、Necessary to perform a contract to which you are a party；
(3) In response to public health emergencies，Or necessary for the protection of the life, health and property of natural persons in an emergency。
We may share with authorized business partnersMostLess and necessary information，So that we can serve you。We require them to strictly comply with our measures and requirements on data privacy protection，Keep your privacy safe，If an authorized partner uses your information for a purpose not commissioned by us，It will seek your consent separately。
3.Transfer
We do not transfer your personal information to any company、Organizations and individuals，Except in the following cases：
（1）Assignment with express consent：With your express consent，We transfer your personal information to other parties；
（2） In connection with a merger、On acquisition or bankruptcy liquidation，If it involves the transfer of personal information，We will request new companies that hold your personal information、Organizations continue to be bound by this personal information protection policy，Otherwise we will ask the company to、The organization reasks you for authorization consent。
4.Public disclosure
We will only，Public disclosure of your personal information：
（1）With your express consent；
（2）Legal-based disclosure：In the law、Legal procedures、In case of litigation or mandatory requirements by competent government authorities，We may publicly disclose your personal information。
Five、How we protect your personal information
1. How we protect your personal information
We have taken reasonable and practicable technical safety and organizational measures，To protect the information collected in connection with the services。We have used industry-standard safeguards to protect the personal information you provide，Prevent unauthorized access to data、Public disclosure、Use、Revise、Damaged or lost。
We will take all reasonably practicable measures，Ensure that irrelevant personal information is not collected。We will only retain your personal information for as long as necessary to achieve the purposes described in this policy，Unless an extension of the retention period is required or permitted by law。
2. Notification and response of personal information security incidents
Please note，While we take reasonable steps to protect your information，But without any websites、Internet transmission、Computer system or wireless connection isAbsoluteSafe。After a personal information security incident，We will comply with the requirements of relevant laws and regulations，Let you know in a timely manner：Basic conditions and possible impact of security incidents、Disposal measures we have taken or will take、Suggestions for risk prevention and mitigation on your own、Remedies for you, etc。We will promptly send the relevant information of the incident to email、Letters、Telephone、Push notifications and other means to inform you。When it is difficult to inform the subject of personal information one by one，We will take reasonable、Effective way to publish announcements。At the same time，We will also report the handling of personal information security incidents in accordance with regulatory requirements。
3.The internet environment is not 100% safe，We will endeavour to ensure or warrant the security of any information you send to us。If our physics、Technology、Or damage to management protective facilities，Causes unauthorized access to information、Public disclosure、Tampering、Or destroy，Causes damage to your legitimate rights and interests，We will bear the corresponding legal responsibilities。
4.After an unfortunate personal information security incident，We will comply with the requirements of laws and regulations，Let you know in a timely manner：Basic conditions and possible impact of security incidents、Disposal measures we have taken or will take、Suggestions for risk prevention and mitigation on your own、Remedies for you, etc。We will promptly send the relevant information of the incident to email、Letters、Telephone、Push notifications and other means to inform you，When it is difficult to inform the subject of personal information one by one，We will take reasonable、Effective way to publish announcements。
At the same time，We will also follow regulatory requirements，Proactively report the handling of personal information security incidents。
Six、Your rights regarding your personal information
We respect your rights regarding your personal information。The following is a list of your rights under the law，These rights may differ in different countries or regions：
(1) Right to know。You have the right to know how your personal information is processed，Have access to the personal information we store about you；
(2) Right of refusal。You have the right to refuse or restrict our processing of your personal information under certain circumstances。Bring to your attention，Where explicitly provided by the law，Even if you make a request to refuse or restrict our processing of your personal information;，We remain obligated to continue processing your personal information，Thus rejecting your request；
(3) Right of correction。You have the right to correct incomplete or inaccurate information we store about you；
(4) Access to copy rights。You have the right to access、Copying your personal information；
(5) Right to delete。You have the right to delete your personal information。Bring to your attention，Where we are required by law to retain，Even if you ask us to delete your personal information，We remain obligated to retain relevant information；
(6) Account cancellation right。We provide you with account cancellation services，You can choose to contact us by email to cancel your account(services@chint.com)。After you choose to cancel your account，We will promptly delete or anonymize all your relevant personal information in accordance with the requirements of laws and regulations，Unless otherwise provided by laws and regulations。After you log out，We will not be able to continue to provide you with account login and account-related products and services。
(7) Right to complain。If you have any objection to our personal information processing activities and this privacy policy，You have the right to file a complaint with the relevant regulatory authority。The way you exercise your rights will vary depending on the specific product or service you use。In addition，You can contact your corporate compliance department or data compliance protection officer directly by mail(compliance@chint.com; ylyang@chint.com)，We will ensure the security of your personal information in the exercise of your rights。
For your reasonable request，We do not charge fees in principle，But for multiple repeats、Requests beyond reasonable limits，We will charge certain costs as appropriate。For those unwarranted repetitions、Too many technical means are required（For example，Need to develop new systems or radically change existing practices）、Causing risks to the legitimate rights and interests of others or being very impractical（For example，Involves information stored on the backup tape）Request for，We may refuse。
In the case of，We will not be able to respond to your request：
1、Related to the performance of the obligations of the personal information controller under laws and regulations；
2、And national security、Directly related to national defense and security；
3、And public safety、Public health、Directly related to significant public interests；
4、And criminal investigation、Prosecution、Directly related to trial and execution of judgment；
5、If the personal information controller has sufficient evidence to show that the subject of personal information has subjective malicious intent or abuse of rights；
6、For the sake of safeguarding the life of the subject of personal information or other individuals、Property and other major legal rights and interests but it is difficult to obtain my consent；
7、Responding to a request from a personal information subject will result in the personal information subject or other individual、The legitimate rights and interests of the organization are seriously damaged；
8、Involving trade secrets。
Seven、How we protect the personal information of minors
Our products、Sites and services are not intended for minors。If we collect personal information from minors in occasional circumstances;，We will try to delete the relevant information as soon as possible after verification。If you discover that we collect personal information from minors during your use of our products and services;，Please contact us through the contact details published in this privacy policy，We will check it promptly after receiving your notification，And delete relevant information in time after verification is true。
Eight、How do we use Cookies And similar techniques
Our web pages and specific products or services will use Cookies、Web site beacons and pixel tags
Technology，In order to provide you with a good experience，And allow us to improve our products or services;。
Nine、Third-party service providers and their services
Our website、产品、Applications and services may contain points to third-party websites、Links to products and services。You can choose whether to access or accept websites provided by third parties、Product and service。We have no control over the privacy and data protection policies of third parties，Such third parties are not subject to this policy。Before submitting personal information to third parties，Please see the privacy policies of these third parties。
Ten、How your personal information is transferred across borders
If some products or services involve cross-border，We need to transfer your personal information outside your area。Wherever this personal information is processed，We will take all measures reasonably necessary to ensure the security of your data，To inform you of the destination of the transmission in a timely manner according to law、Recipient and other information，And take measures to implement the requirements of applicable laws and regulations。
In principle，Personal information we collect and generate within the peoples republic of china，Will be stored in the peoples republic of china。
Because we offer our products or services through resources and servers worldwide，Which means，After obtaining your authorized consent，Your personal information may be transferred to the country where you use the products or services/Overseas jurisdictions of the region，Or be visited by those jurisdictions。
Such jurisdictions may have different data protection laws，No relevant laws have even been established。In such cases，We will ensure that your personal information is protected adequately and equally within the peoples republic of china。For example，We will request your consent for the cross-border transfer of personal information，Or implement security measures such as data de-identification before cross-border data transfer。
Eleven、How this policy is updated
We reserve the right to update or modify this privacy policy from time to time。If this privacy policy is amended，We will publish it in a prominent position on our official website in timeMostNew version，For material changes，We will also provide more prominent notifications。Privacy policies for specific products and services regarding the purposes for which personal information is processed、Changes in processing methods and types of personal information to be processed，Your consent will be obtained again。
This policy allows adjustments，But without your express consent，We will not impair your rights under this policy。
If you do not agree to the above privacy policy，We will not be able to collect and use information necessary to provide the services;，So that that service cannot be provided to you normally。
Twelve、How to contact us
We have established a dedicated department for personal information protection（Or personal information protection commissioner），If you have any questions about this personal information protection policy、Opinions or suggestions，Contact us via：
（1）Mail：compliance@chint.com;
（2）Contact number：021-67777777-880080；
Normally，We will reply within thirty days。
If you are not satisfied with our response，In particular, our personal information processing behavior harms your legitimate rights and interests，You can also proceed by filing a lawsuit with the peoples court with competent jurisdiction、Complaints to industry self-regulation associations or relevant government regulatory agencies and other external channels for resolution。You may also ask us for information about the relevant complaint channels that may be applicable。
This policy is effective as of the date of update。
