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Wholehearted service，With you all the way

Your satisfaction is our persistent pursuit，Your trust is our eternal motivation。

Tika customer service applet

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    Online consultation

    Product model、Special customization、Troubleshooting and other problems，One-click consultation

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    Self-service

    Requirements collection、Dealer query、Self-service repair report, etc. no need to find someone， Easy operation

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    Thai friendship circle

    Company information、Micro classroom、Popular hotspots, etc，Take you5GSurf

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    Product center

    Parameter query、Download、Product information such as technical videos is available

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    Personal center

    Easily query business processing history and service progress，Convenient and quick

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Service advantage

Our services cover the entire industry chain of tika group，Including low voltage electrical appliances、Instrument、Construction electrical appliances、Transmission and distribution、Wire and cable、Integrated power distribution、Power supply, etc，Pre-sale offerings、Sale、Integrated after-sales customer service support。

Enterprise service coverage
The entire industry chain of the group

  • Wire and cable

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  • Integrated power distribution

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  • Power supply

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  • More

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  • Transmission and distribution

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  • Construction electrical appliances

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  • Instrument

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  • Low voltage electrical appliances

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  • Multi-channel consultation，Make you worry-free

    400Telephone service，Voice communication，Convenient and quick，One step ahead；

    Online services，Support text、Pictures, etc，Many ways，Communication accessibility；

    Self-service，Anti -counterfeiting query、Dealer inquiry, etc.，No need to find anyone，Easy operation；

    Feedback，产品、Services, etc. suggestions collection，Take every voice you make seriously

  • One-stop processing，Make it easier for you

    We provide you with a full range of services，One-stop solution to your problems，Full process tracking，Until the problem is dealt with。

  • High processing efficiency，Let you save more time

    We have a standard process system、Complete system platform、Sound analysis mechanism, etc.，Ability to respond quickly to your questions，Dealing with your problems。

  • Service is open，Let you save effort

    Service online，Year-round；You have a question，Were all in。